Victory Limited Warranty

ONE YEAR LIMITED WARRANTY

Victory Innovations will repair or replace, free of charge, any defects in materials or workmanship for one year from the date of purchase. This warranty does not cover part failure due to normal wear or misuse.

Exclusions
This warranty is void if repairs have been made or attempted by unauthorized persons.

Legal Rights
This warranty provides specific legal rights, and you may have additional rights depending on your state or province.

If your warning labels become illegible or missing, contact us for a free replacement.

Contact Information
For warranty details, repair information, or to initiate a claim, reach us at:
Phone: 800-741-7788
Email: customerservice@victorycomplete.com

 

Filing a Claim
To file a claim, simply submit the form. We may request photos or videos for verification. Since most claims are minor, let us assist you before proceeding.

Repair and Shipping Costs
If a repair is required, the customer is responsible for return shipping, including proper packaging and insurance. Claims for lost or damaged items must be filed with the shipping carrier. Shipping costs for replacement parts are the customer's responsibility unless waived.

Return Shipping Address
Send returns to:
Clean Direct Inc. / RMA *
1000 N Horner
Blvd Sanford, NC 27330
844-759-8227

 *A Return Authorization Number is required and will be provided after submitting the claim form, once the issue is confirmed.

15% restocking fee for returned items, unless otherwise specified.