Troubleshooting Inspection Systems

Are you experiencing problems with your Inspection System?

Choose which product / system you own and see solutions to the most common service issues that operators experience:

Non-Recordable SkyVac Camera (Blue)

Recordable SkyVac Camera (Blue)

SkyVac SurveyCam (Orange/Black)


Non-Recordable SkyVac Camera (Blue)

Pairing Instructions

If your camera and screen are not paired, you can follow the below instructions to get them reconnected.

  1. The camera itself is always in pairing mode. You can tell if it is connected by watching the pace of the green light. If it is blinking slowly it is attempting to connect to a display. If it is blinking quickly, it has paired successfully. 
  2. On the display long press the center button. This will put the display into pairing mode and connect to an available camera. 

SkyVac Non-Recordable System Overview


Recordable SkyVac Camera (Blue)

Pairing Instructions

If your camera and screen are not paired, you can follow the below instructions to get them reconnected.

  1. Press and hold the MENU/PLAY-BACK button. This will open the System Access Menu. You will use the UP/DOWN arrows to navigate the menu and the OK/VIDEO button to select options. 
  2. Using the UP/DOWN arrows navigate to the PAIR option. 
    SkyVac Recordable Camera Pair Menu
  3. Select cancel to remove any existing pairing. 
  4. Select pair to begin pairing a camera. Once completed the display will begin showing images from the camera. 


SkyVac SurveyCam (Orange/Black)

Pairing Instructions

If your camera and screen are not paired, you can follow the below instructions to get them reconnected.

  1. Delete the Previous Camera Head

    1. Go to the Home Menu (located at the top of your monitor, indicated by three dots and three lines).

      SkyVac SurveyCam Monitor Top Buttons

    2. Enter the Camera Menu and press OK.

      SkyVac SurveyCam Camera Menu

    3. Navigate to Delete Camera and press OK.

    4. Confirmation: The previous camera head has been successfully deleted when the green circle with the orange check mark is removed from the screen.

  2. Prepare for Pairing 

    1. Return to the Home Screen on your monitor.

    2. Turn on the camera head (a green light will indicate that the head is powered on).

      SkyVac SurveyCam Camera Bottom Overview

    3. Important: You must activate the search function on both the monitor and the camera head at the same time for successful pairing.

  3. Activate Search Mode on Monitor

    1. Return to the Home Menu and enter the Camera Menu.

    2. Ensure Pairing Camera on Monitor is selected.

    3. Press OK twice to activate the search function.

    4. Confirmation: The search function is activated when the signal icon appears.

  4. Activate Search Mode on Camera Head

    1. Press the power button twice in rapid succession.

    2. The white lights will blink, indicating that the search function is active.

    3. Confirmation: The camera head has successfully paired when the CAM1 icon on the monitor turns green with a check mark.

  5. Verify Pairing

    1. Press the Home button three times to return to the main screen.

    2. If paired successfully, you will see the camera feed.

    3. If not, repeat Steps 3 & 4, ensuring that both the monitor and camera head are searching simultaneously.