Warranty Information
Clean Direct is a distributor of the products we sell. All warranties are provided solely by the original manufacturer and may vary by brand and product.
Clean Direct does not independently guarantee or provide warranties on any products. However, we are happy to assist customers in facilitating warranty claims with the appropriate manufacturer.
Manufacturer Warranties
Warranty coverage, terms, and duration are determined by each manufacturer. For complete and accurate warranty details, please refer to the documentation included with your product or the manufacturer’s official website.
If you need help locating the correct warranty information, our team is happy to assist.
Important Warranty Conditions
- Warranties apply only to the original purchaser and are non-transferable.
- Warranty coverage is subject to the manufacturer’s terms, conditions, and approval.
- Clean Direct does not make final determinations regarding warranty claims.
Warranty Assistance
While warranties are handled by the manufacturer, Clean Direct can help guide you through the process.
To request assistance with a warranty claim, please contact us through our Contact Us page and include the following:
- Order number
- Product name
- Description of the issue
- Photos or videos, if applicable
Our team will help direct your claim to the appropriate manufacturer and support you through the process.