Ionic Systems User Manual - DI Caddy / Water Softener

We stock most items in our large distribution facility located in North Carolina. Occasionally, to speed things up, we may drop-ship directly from one of our manufacturing partners.

Order Processing Times:

• Small Parcel Orders placed before 12:00 PM (Noon ET) are typically processed within 24 business hours.
• Freight Orders are usually fulfilled within 72 business hours (3 business days).
  

That said, actual turnaround times can vary depending on order volume. Sometimes we’re faster — sometimes it takes a bit longer.

Need it fast? Please choose an expedited shipping option at checkout. You’re also welcome to contact us — we’ll do our best to work some magic on our end to get your order out ASAP.

You're always welcome to stop by our showroom at 1000 North Horner Blvd, Sanford, NC 27330 to see our systems. We’d love to see you and answer any questions!

We’ve partnered with a variety of lenders to offer flexible payment solutions — including equipment leasing and Buy Now, Pay Later options.

Click here to learn more. It’s fast, easy, and designed to fit your budget!